Effective Date: 04.07.2023
At Mymensingh Helpline, we are committed to protecting the privacy and confidentiality of our users’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your personal data. By using our services, you agree to the terms of this Privacy Policy.
We may collect personal information that you voluntarily provide to us when you use our helpline service. This information may include your name, contact details (such as phone number, email address), and any other information you choose to provide.
When you use Mymensingh Helpline, we may automatically collect certain information about your device, such as your IP address, browser type, operating system, and access times. This information is collected to analyze trends, administer the service, track user movement, and gather demographic information for aggregate use.
We use the information we collect to provide you with the requested helpline services. This may include responding to your inquiries, providing assistance, and addressing your concerns.
We may use your contact information to communicate with you regarding your queries, service-related updates, promotions, or other relevant information.
We may aggregate and anonymize the collected information for statistical and research purposes. This data does not identify individuals and is used to improve our services and understand user behavior.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement physical, technical, and administrative safeguards to maintain the security and confidentiality of your data.
We may engage trusted third-party service providers to assist us in delivering our services. These providers are obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.
We may disclose your personal information if required to do so by law or in response to a valid legal request. We may also disclose your information to protect our rights, investigate fraud or security issues, or enforce our policies and terms of use.
You have the right to access and update your personal information. If you need to review or correct your information, please contact us using the contact details provided at the end of this policy.
You can choose to opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly.
Mymensingh Helpline does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Your continued use of our services after any modifications to the policy constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Mymensingh Helpline Address: 53 Charpara, Opposite Medical College, Mymensingh, Bangladesh
E-mail: mymensinghhelplinebd@gmail.com
Phone: 01855666694
By using the Mymensingh Helpline services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
